FAQ
Shipping Information
At My Site, we offer both domestic and international shipping options. Domestic orders typically arrive within 5-7 business days, while international orders may take up to 2-4 weeks for delivery. Please note that international orders may be subject to customs duties and other fees, which vary by destination country. If you have any questions about your order status or shipping, please reach out to our customer service team at support@mysite.com.
Returns & Exchanges
We want you to be completely satisfied with your purchase from My Site. If for any reason you are not, we offer a hassle-free return policy. To initiate a return, please email us at returns@mysite.com with your order number and reason for return. If you receive a damaged or incorrect item, please let us know within 48 hours of delivery so we can make it right. We also offer exchanges for items of equal or lesser value. Please contact us at support@mysite.com to initiate an exchange.